Support
Knowledge base
How to install it, connect it, schedule it, secure it and ask it things.
The guides
Written for the person doing the job, not for a developer. Free to download — no sign-up, no form.
1 — Installation & setup
Getting the Connector installed and connected to your MYOB company file. Download PDF →
2 — Getting started
You are installed and synced. What is in your data, and how to start using it. Download PDF →
3 — Asking your data questions
Set up plain-English questions over your MYOB data, and learn how to ask well. Download PDF →
4 — Notes for IT & auditors
A factual description of how the Connector stores and moves data, written to be handed to an IT provider or auditor. Download PDF →
5 — Company file security
What a password protects, what it costs, and why a forgotten password loses time but never data. Download PDF →
6 — Site administrator guide
For whoever runs the Connector machine: setting up staff access to company data, including password-protected companies. Download PDF →
The guides cover the Connector. The Report Writer's own setup guide stays where it is, on support.